The Assistant Files by Elizabeth Gilbert
In cooperation with Ops Boss Coaching
I’m human, which makes me fallible. I’ve acknowledged imperfection, but I’m not exactly happy about that. I’ve definitely had my share of mental anguish over the last year and it’s usually surrounding the people on my team. Give me a…
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You know what the most beautiful part of being an Ops Boss is? The fact that there will always be problems to solve. Solve one problem, and two more pop up. It reminds me of the Garbage song that goes,…
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What’s the difference between showing up for a 9:00 AM meeting at 9:00 AM versus showing up at 9:06 AM? 9:00 AM is on time. 9:06 AM is late. 9:00 AM is respect for the other people at the meeting….
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Having just finished writing and recording the content for my newest coaching and training package, Ops Boss Training Center, the lessons I learned are still very fresh in my mind. I know you can benefit from knowing about some of…
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I love watching movies, so over the Thanksgiving weekend, I watched quite a few in my free time. The Bourne Identity was one of those. If you haven’t seen it, it’s about a man who wakes up on a boat…
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I’m not sure what took us so long to implement client events into our marketing plans, but now that we’ve been hosting a monthly event, I am certain that every team should be doing them. We do monthly because it’s…
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When I hear executive assistants talk about being frustrated with their megas, it usually means that the two of them are not having enough conversations. And if we’re being honest here, if you’re frustrated with your mega, I’m pretty sure…
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Are you so busy working on your to-do list that you spend little to no time thinking? Would you ever consider taking time away from your office to just think? I’m talking about doing something like going to a park,…
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A question I get asked a lot is, “How do I get the agents on my team to use the database?” In fact, we discussed this very topic at our last admin mastermind in our office. What we discussed is…
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You have to do it by yourself, and you can’t do it alone. –Martin Rutte I know I’m not alone when I say I hate asking someone for help. It’s ridiculous, I know. But I really pride myself on being…
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