The Assistant Files by Elizabeth Gilbert
In cooperation with Ops Boss Coaching
It’s a very exciting time when new agents join your team. You now get to share with them your team’s culture and set them up for success. Whether your new hire is brand new to real estate or just new…
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I first picked up a dumbbell in a high school weight lifting class for girls. At that point, my exercise had consisted entirely of ballet lessons four days a week, so doing something like lifting weights was a bit of…
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Wading through the enormous amounts of email in your inbox after returning from a vacation or long weekend can be a pretty daunting task. After an entire week away from the office where I didn’t check email at all, I…
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I don’t know about you, but as an administrative assistant, I have a lot going on in my head. I’m constantly thinking about everything I need to do for work and just when I think I’ve prioritized my to-do list,…
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Having something new to do every hour of my work day is one of the things I really like about being a real estate executive assistant. It’s also one of the most frustrating things about being a real estate executive…
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When you experience frustration as an executive assistant it can be difficult to pinpoint the exact cause of your frustration. We think we know the answer though. We blame a client who doesn’t respond to our emails as fast as…
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I’m conducting interviews to add a person to our team as Client Care Manager and one of the screening questions I ask is, “Explain how you maintain communication with your boss to keep her informed of issues that require her…
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What are the websites you use, and what are the usernames and passwords? How do I put a contact, a listing, and a closing into the database (CRM)? How do I enter a listing into the MLS? What list of…
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I’m human, which makes me fallible. I’ve acknowledged imperfection, but I’m not exactly happy about that. I’ve definitely had my share of mental anguish over the last year and it’s usually surrounding the people on my team. Give me a…
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You know what the most beautiful part of being an Ops Boss is? The fact that there will always be problems to solve. Solve one problem, and two more pop up. It reminds me of the Garbage song that goes,…
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