From the Trenches

Negativity and complaining can completely train wreck a real estate business. And it’s just so darn easy to fall into. Something goes wrong for you so you complain to the person sitting next to you how awfully you’ve been treated…
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Why You Need Inbox Zero If you are using your email inbox like a to-do list, I want you to stop. Every time you open your email, here’s what you are doing. You open the new emails and look through…
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If there’s one thing that has served me well, it’s being able to anticipate the needs of my lead agent. This one is a tricky skill to learn. First, it requires that your lead agent be somewhat predictable. And second,…
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Go watch the Tony Robbins documentary I Am Not Your Guru on Netflix. Oh, and be prepared with some tissues. I tend to bury my feelings and it takes overwhelming frustration for me to cry about my own problems, but…
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I still have guilt over taking the biggest office. Not long ago, our team moved out of our company’s office building and into a private suite about a five minute drive away. There were many reasons behind this decision, and…
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A Brilliant Question! Posted by The Assistant Files on Friday, June 24, 2016 You can catch me live on Facebook every Friday at 1:00 PM Central time. After liking my Facebook page, hover over the “Liked” button in the upper…
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How do you remember everything you need to remember? Writing it down, pen to paper will help you remember. Just now I wrote, “Note to self – drinking carbonated mineral water makes me feel bad. Just drink regular water and…
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Let’s face it. Everyone we meet is stressed out about something. Even those assistants who seem to have it all together. They are always smiling. They always have a kind word to say. They just seem so damn happy. Yeah,…
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  My Top Tips for Real Estate Email Newsletters Every week I put together an email newsletter. Here are my top tips when it comes to sending out email newsletters… Don’t make it too fancy. You don’t need a lot…
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Every morning when I make my coffee, I measure out four cups of water and four tablespoons of coffee. I actually use the back of a knife to scrape the excess coffee off the tablespoon. After my coffee is brewed,…
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