From the Trenches

I have no doubt that I’ve become even more introverted as I have aged. As I write this, my 41st birthday is in a few days. Birthdays have a way of reminding me that I’m getting older. At this age,…
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When hiring a real estate executive assistant, one particular skill that real estate agents are looking for is organization. Simply put, the agent wants their new hire to take all the chaos they’ve created and turn it into something systematic…
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Every real estate executive assistant I know is responsible for creating an operations manual. Intellectually, I know this document is important because it’s a record of how every system in the business works. But for many years I resisted it…
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If you haven’t already seen the post How Does Your Salary Compare to Other Real Estate Executive Assistants?, go take a look at it. Then come right back here to learn how you can ask for and receive a raise….
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Our culture is so interesting when it comes to money. We typically don’t ask each other how much money we’re making. And that’s why I put together a survey of real estate executive assistants and administrative professionals. To find out…
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One of the breakout sessions I attended at Keller Williams Family Reunion 2017 was “Client Events as Your Lead Generation Source.” It was a panel discussion led by Tosha Corrigan. The panelists were Seth and Alyce Dailey, Marie Hoffman, Kimber…
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If you’ve ever felt like your Mega was doing it all wrong, you’re not alone. As assistants, most of us are hardwired to learn the rules (or models in this case) and implement them. Our Megas on the other hand…
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Shopping in retail stores around Christmas drives me nuts. I completely understand that you have a ton more people shopping than you normally would, so of course waiting in line to check out is going to take longer. Here’s my…
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