The Assistant Files by Elizabeth Gilbert
In cooperation with Ops Boss Coaching
If you are an Executive Assistant, one of your duties should be holding the team accountable to their goals. If you are doing it right, it’s going to feel like nagging to you. Sorry, but there’s no way around that….
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How do you become irreplaceable? By replacing yourself. It’s an oxymoron, I know. Here’s where I’m going with this. When you hog all the information and share none of it, you are not helping anyone and you are certainly not…
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Everyone has something that they’ve been putting off. The elephant in the room. The one thing that has just defeated them and they can’t fight it anymore. My friend Scott wrote about it on his blog: 6 Simple Steps to…
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I hear this question from assistants quite often, “I have so much to do. How can I make sure it all gets done and nothing falls through the cracks?” A common solution is time blocking. This is where you make…
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Chris Young writes: Keller Williams and real estate in general is very open about numbers and gross etc. Yet for some reason I find that the administrative $ is very hush hush. I know that the #s are different based…
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I absolutely LOVE getting email from you. Connecting with like-minded people is why I created this blog. Kendall Johnson, the Inside Sales Coordinator for Capital Estate Group in Washington DC writes: Hi Elizabeth, First of all, THANK YOU for providing such…
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I’ll admit it. Sometimes I get my panties in a bunch, my knickers in knot, my nose bent out of shape, up in arms, hopping mad. But I’m not all that easily offended. So while I might roll my eyes…
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Whether you have a giant white board or a 50″ flat screen, posting your stats can be motivating to the agents on your team. But what numbers should you be tracking? Here’s a list of data points you might want…
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How do you measure success for an admin in quantifiable numbers? What goals does an admin need to set and how do you know if those goals have been met? Here are 20 examples of measurable goals you can set…
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It’s the fourth quarter of the year. Time to start planning the team’s goals for the next year. Besides creating and reviewing your MVVBP for your team, you’ll also want to create your business plan for the following year. Most…
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