Big Picture Thinking

Let’s face it. None of us are perfect and neither are the agents we work for. It could be that your lead agent has never had an employee before she hired you. So maybe her leadership skills could use some…
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Are you investing in yourself? Do you read books that will improve your mind or your skills? Do you attend classes or events that will improve your mind or your skills? Are you watching webinars that will improve your mind…
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This makes me mad…I received this email from an admin who was working part time for an agent: “I am no longer an admin for her. She didn’t really know how to delegate things.” WHY IN THE WORLD DO AGENTS…
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“If you don’t like something, change it. If you can’t change it, change your attitude. Don’t complain.” —Maya Angelou Are you going through your day thinking this job is all about doing the job? Are you processing incoming listings and…
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  It’s your job to keep your eyes and ears open for things that will benefit the team. Maybe that’s new technology, a new online system, better office space. Some things you will be vigilantly looking for. You and your…
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I’ll admit it. I’m a personality assessment junkie. I think it’s because I find it difficult to relate to people. But if I know what box they fit in, then I have an idea of what they are about and…
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I joined a bowling league a few years ago when my mom’s team broke up, and she invited me to start a team with her. I’m a decent bowler. My current average is 145, and my highest score ever is…
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Are you spending enough time with your agent? Do you have weekly meetings? Do you have daily meetings? What should you be talking about? When we get really busy in our real estate office, we often let things slide. Too…
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I often get asked by agents if I would spend some time with their new assistant. What they really want though is someone to train their assistant for them. Agents are busy, and they realize that if they take time…
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There has been some good PR lately about companies who are doing customer service right and getting loyal fans because of it. Stories about Chick-fil-A and Zappos are numerous. Yet we still see companies who just drop the ball. The…
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