Big Picture Thinking

How do you become irreplaceable? By replacing yourself. It’s an oxymoron, I know. Here’s where I’m going with this. When you hog all the information and share none of it, you are not helping anyone and you are certainly not…
Read more

Chris Young writes: Keller Williams and real estate in general is very open about numbers and gross etc. Yet for some reason I find that the administrative $ is very hush hush. I know that the #s are different based…
Read more

How do you measure success for an admin in quantifiable numbers? What goals does an admin need to set and how do you know if those goals have been met? Here are 20 examples of measurable goals you can set…
Read more

If there’s one thing that sets us real estate assistants apart from the agents, it is our ability to figure things out. It’s the ability to learn new things. To put our heads down and concentrate on one thing long…
Read more

I was watching a video done by Chris Smith and Jimmy Mackin and I heard Jimmy say the phrase, “scaling authenticity through systems.” He was referring to having a system to engage people on Facebook, but I thought this was…
Read more

So your agent has been communicating with the seller all this time trying to get them to list their home. They finally do and now the file is turned over to you, but the sellers are still contacting your agent…
Read more

How are you providing value to your team? If you are not 100% in charge of your department, then why were you even hired? I listen to a podcast put on by the guys at The Art of Charm. It’s…
Read more

Are you the right person for the executive assistant job? How would you know if you are the wrong person? There’s one simple measure that you can use to determine the answers to these questions. On a scale of 1…
Read more

I’ve discovered that when clients call and ask me a question, I often assume I know what they are asking when really, that’s not what they were asking at all. For example, a seller whose home just went under contract…
Read more