Systems Success Course


This course is currently under revision to provide a better experience for my students.

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Building Systems to Increase Productivity and Effectiveness in the Real Estate Mega Office

Coaching for Real Estate Administrative Assistants

Coaching for Real Estate Assistants

How many times have you sat through group coaching or an online course and implemented next to nothing?

Or you are getting bits and pieces of what you should be doing with no real clarification or deep dive into how to actually make that work?

Let’s face it. There is a plethora of information available, but knowing exactly what to do and being supported as you implement systems and strategies for your mega agent isn’t exactly available everywhere you turn.

And your mega agent is busy. Like super busy. With little to no time to teach you what you need to know.

Wouldn’t it be nice if you could get the knowledge you need along with some support and accountability? What if you could ask all the questions you want and get clarity on what really makes a real estate business and team run efficiently and effectively?

In this 12-week course, you will receive everything you need to get your real estate systems fine-tuned and running efficiently.

Your training will be completely customized based on your needs and the size of your team.

In 12 Weeks, You Will…

  • Get your CRM cleaned up and get it ready for your marketing program
  • Create a 33 Touch marketing program
  • Create email templates for marketing and customer service
  • Learn how to take back control of your schedule so you can run your day without it running you
  • Make a plan for your next administrative hire
  • Learn how to create and customize your checklists so nothing ever falls through the cracks
  • Use the DISC to build relationships and provide top notch customer service
  • Use social media to get your mega’s name in front of more people
  • Experience the support of the group who are going through the same things you are

Course Objectives and Key Results

Objective 1: Build a Database that Runs the Business

Objective 2: Build Systems that Effectively Generate Leads

Objective 3: Build an Efficient Listing Management System

Objective 4: Build a Contact-to-Close System that Generates Positive Reviews and Referrals

Objective 5: Implement Effective Communication Systems

Objective 6: Develop Leadership Skills that Support Business Growth, Profitability, and Retention

Who Should Take This Course?

Any real estate assistant or admin seeking education, training, coaching, and advice around improving current systems.

And Who Am I?

My name is Elizabeth Gilbert. My teaching career began back in 1999 when I graduated from Missouri State University with a degree in English Education. I taught middle school and high school English for three years and oversaw the high school yearbook publication for two of those years.

Then I decided the public school system was not the right fit for me, so I left and took a job in sales as an apartment leasing consultant. After a couple years there, the manager of that apartment complex took a job as a buyer specialist on a real estate team. She encouraged me to apply for the administrative assistant role with the same team, and thus began my career in real estate!

Since 2004, I have immensely enjoyed my work and now I’m sharing my knowledge and systems with you! When Keller Williams rolled out the eEdge websites along with DotLoop, I was asked to learn those systems in-depth and conduct workshops in our Market Center to teach the agents and admin how to use them. In 2012, I started the first assistant mastermind in our Keller Williams Market Center and though I took a short break, I’m now back to leading that group.

I take great care in connecting with my students and really listening to you so that together we can determine exactly how to get you where you want to be!

It is my sincere wish that you are able to take what I teach and find your own success and fulfillment in your administrative role.



12 Live Video 90-Minute Group Coaching Sessions Through Zoom (Weekly Coaching)

Unlimited Access to My On-Demand Training Library with Video Lessons for Each Objective

Tons of Resources, Ideas, and Strategies

Systems Success Course





Every week for 12 weeks, you will participate in small group coaching for an hour and a half. You will learn from me and from each other what best practices actually work and how to overcome your challenges. You will join the group in an online classroom via webcam so you can see each other.

This course will be challenging. Creating new systems takes time and you’ll feel some pressure when it comes to finding the time to do everything. You will not be asked to do anything you are not capable of.

Why This Course?







You’ll find other courses that charge $1,200 for materials and large group phone sessions, and they have absolutely NO accountability included. You get a “one size fits all” course with them.

Let me be a true coach to you and help you build successful systems that work for your unique team!

Some Nice Things People Have Said to Me

I just finished the 12 week Systems Success Course. I highly suggest this course to both Admin and Transaction Coordinators (or individual agents). I have been in Real Estate for 5 years and still walked away feeling in a much better place than when I started. -Jessica Hubbard

The Assistant Files has been a wonderful coaching program. I have been in real estate for 10 years and just recently transitioned to an Administrative Assistant for a team. The Assistant Files has given me the tools, suggestions and mentoring needed to do the job and more confidently than I would have been this quickly. Whether new or been in the business for a while it is well worth it! – Brandi Fowler

I’m thankful I was able to take this course. Elizabeth was great! Learning with the class was helpful but I loved the one on one sessions so I could get help with exactly what I needed. I highly recommend. Thanks Elizabeth! – Mary Simpson

Elizabeth, Thank you thank you thank you! It’s been about a month since we spoke and I not only took your advice but acted on it. After speaking with my Mega and setting realistic expectations and deadlines we are finally on the right track. Not only is the mood in the office lighter but everyone has their ONE thing and being held to a higher level of accountability. -Jessica Talley

Elizabeth — this was right on time! You have that knack of knowing just what it is that we needed with regard to Team Building. -Susan Shouse

I sure do love what you are doing Elizabeth. It makes me feel supported, even though we have never met. =) Thank you so much for what you do….truly.  -Cari Molinaro

Thank you for all your help, your newsletter has been a great tool for me. -Jenn Johnson

Elizabeth, Just a quick THANK YOU for all you’re adding to my life with your Assistant Files. -Pam Ethier

I am new to real estate, 10 months to be exact. After finishing the Systems Success Course I no longer feel lost in the nuances of this new field. I have learned so much and have many ideas on how to improve the small brokerage I work for. I would recommend the course for anyone, new or old, who is looking to improve (or create) their current systems. -Tia Herzberg

What Questions Do You Have?

If you have any questions at all, please reach out to me directly. I’m happy to speak with you! Send me an email with your question or if you’d rather talk by phone, email me your phone number and I’ll be happy to call you. My email is

How to Enroll

Click the big purple button below. You’ll be taken to a form to fill out. Once I receive that form, I will reach out to you about joining the next session. New 12 week sessions begin the first Tuesday of odd months and the first Thursday of even months.


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